Meet Our
Team

Flawless Aesthetics was founded on the mission to help people feel healthy, confident, and beautiful.
With over a decade of experience in the healthcare field, Flawless Aesthetics founder, Heidi Thompson, noticed the difference between her patients that felt their best and those that didn’t. After many years as a labor and delivery nurse, she wanted to create a business where she could encourage people – specifically women – to feel beautiful in every way possible.

Years ago, the services offered by Flawless Aesthetics were thought to be unattainable by anyone who wasn’t a celebrity. With modern technology and processes, these services are now available to everyone – no matter your financial situation or social status.

The vision for Flawless Aesthetics is to create a strong bond between the client and the technician. Clients feel comfortable, safe, and confident before, during, and after each session. 

A Note From
Heidi

I created Flawless Aesthetics because I wanted to create a boutique personal experience where anyone that visits will feel beautiful and confident during each stage of the process. Beauty is not what others think about how you look. Beauty is what YOU think about yourself. I would be honored to join you in your journey!
-Heidi

Meet
Heidi

Heidi Thompson is a board-certified Family Nurse Practitioner with over 8 years of experience in providing comprehensive healthcare services. She earned her associates from Clark State Community College then bachelors form Ohio University, finally pursuing her Master of Science in Nursing from Walden University and is passionate about delivering patient-centered care.  She started her bedside nursing career at Miami Valley Hospital working neuroscience then Labor and delivery.  As a nurse practitioner worked for Springfield Gastroenterology.  Heidi specialized in family medicine and had a strong commitment to preventive care, helping patients of all ages manage chronic conditions, improve their wellness, and navigate the healthcare system.   She felt there need and focus on helping people look and feel good, therefore in 2021 started Flawless Aesthetics. In January 2022 was the “official” opening and has grown to what is today.  She is dedicated to promoting health education and empowering patients to look and feel their best. When she is not seeing patients, Heidi enjoys volunteering in community health initiatives and spending time with her family.

Team Flawless

Brooke

Office Manager

Brooke is an experienced and dedicated Office Manager with a proven track record of optimizing office operations and supporting team productivity. With 10 years in office administration, Brooke excels at creating a seamless and efficient office environment. From managing day-to-day activities and overseeing office supplies to streamlining scheduling and communication, Brooke is a key contributor to ensuring smooth and effective operations.
Skilled in supervising office staff, coordinating internal and external communications, and maintaining an organized and welcoming environment, Brooke thrives in dynamic settings. In addition to administrative duties, Brooke is well-versed in budgeting, invoicing, and managing office-related expenses, ensuring that resources are used effectively and within budget. Known for exceptional problem-solving abilities and a detail-oriented approach, Brooke is committed to maintaining a positive and productive office atmosphere for the entire team. 

Ansley

Client Relations Specialist

Ansley is a dedicated and results-driven Client Relations Specialist with 2 years of experience in building and nurturing strong client relationships. With a passion for delivering exceptional customer service, Ansley excels at understanding client needs, addressing concerns, and ensuring a high level of satisfaction at every touchpoint. Skilled in communication and problem-solving, Ansley is committed to providing tailored solutions that align with client goals and expectations.
With a keen eye for detail and a proactive approach, Ansley manages client inquiries, follow-ups, and ongoing communication to ensure that each client feels valued and supported. Whether working with new or existing clients, Ansley takes pride in being the bridge between the company and its customers, fostering loyalty and trust. Known for excellent organizational skills and a results-oriented mindset, Ansley is dedicated to improving client experiences and contributing to long-term business success.

Heather Holfinger

MSN, APRN, FNP-C

Heather is a dedicated and compassionate Nurse Practitioner committed to helping individuals achieve their weight loss and aesthetic goals. With years of experience in the field, she has built a reputation as a kind, empathetic, and highly effective caregiver, as reflected in the hundreds of glowing reviews from her satisfied patients. Her expertise in both medical aesthetics and weight management allows her to provide personalized, results-driven care that enhances confidence and well-being. 

Miranda Moore

ADN, RN-BC

Miranda Moore is a dedicated aesthetics professional with a passion for helping patients look and feel their best. With an artistic eye and a commitment to personalized care, she specializes in enhancing natural beauty and boosting confidence through customized aesthetic treatments. Miranda takes the time to understand her patients’ goals, ensuring they achieve the results they desire with expert guidance and a compassionate touch. 

Susan Bayless

ADN, RN-BC

Susan Bayless, ADN, RN-BC, is a skilled and compassionate nurse specializing in weight loss. With a strong clinical background and a patient-first approach, she is dedicated to helping individuals achieve lasting, healthy results. Susan takes the time to understand each patient’s unique challenges and goals, offering expert guidance and unwavering support throughout their journey. Her commitment to quality care and long-term success makes her a trusted partner in weight management. 

Jill Thornburg

ADN, RN-BC

Jill is a highly skilled and compassionate Aesthetic Injector Nurse with 3 years of experience in the field of cosmetic nursing. Specializing in non-surgical aesthetic treatments, Jill is dedicated to helping clients achieve natural, refreshed, and enhanced appearances through expert techniques in injectables, including Botox, dermal fillers, and other advanced aesthetic procedures. She takes a personalized approach to each treatment, carefully assessing individual needs and goals to deliver tailored results that enhance the client’s natural beauty.